To return a product purchased from our website (www.NIRAskin.com), please contact our Customer Support team by emailing email@example.com or calling 1-877-607-6472 to arrange for your return by obtaining a RA # (return authorization) within 90 days of the purchase date.
To expedite the process, we ask that you please include a note inside your return shipment that includes your name, address, phone number, and RA #, along with the product that you are returning in its original packaging.
Once received, we will inspect your returned product(s) and issue a full refund of the original purchase price to your original payment method, less the amount of return shipping costs and any damaged or missing items. Shipping costs for the original order are not refundable. All shipping costs for returned items are the responsibility of the customer. We are not responsible for lost shipments.
Please allow up to 7 business days for your refund to process once the returned product is received by our warehouse. Returns must be postmarked within 14 days of your initial contact with our Customer Support team.
NIRA Products can be returned directly to: NIRA, 153 Andover Street, Suite 1111, Danvers, MA 01923